Your Uber account or payment account may occasionally show 2 or more identical charges for the same amount. If this happens, we recommend confirming that you haven’t taken separate trips that happened to have the same fare.
If you believe you have duplicate charges, please check that that there is no corresponding trip or fare adjustment. Select HISTORY in your app menu to review your trip history, or sign in at riders.uber.com. If a trip fare is changed for any reason, you will receive an updated receipt.
It’s also a good idea to check in with your bank. Sometimes a duplicate charge is actually a pending hold that will be automatically removed from your statement.
If you’d like us to investigate duplicate charges, please confirm the amount and dates of the charges. We’ll review and contact you directly.