PRIMARY RISK AREAS
Managers level, assistant-managers level
POLICY
• The Team Members that has made a reservation (Christmas Eve
& New Year Eve) for a guest will earn money
o THB 50 per adult (Christmas Eve)
o THB 100 per adult (New Year Eve)
• The Team Members who has made the reservation should contact direct to Assistant F&B manager.
• Assistant F&B manager will check the form to keep track on sales.
• After the function, the reservation forms are collected and noted down how many reservations each Team Members has made.
• The cancle booking and No Show booking will not count to incentive program.
• The incentive is handed out to the associates in next month.
• The incentive has to be put in the P&L.
• Any reservation booking with Reservation will not be qualified for any incentive
PROCEDURE
• The reservation should be written down in the same reservation list as Team Members use. They should write down their name and name of the employees.
• After the function, the reservation forms are collected and noted down how many reservations each employee has made.
• The incentive is handed out to the employees in next mouth together with a list of which employees has made the reservation and a copy the bill guest sign in the festive night.
For your consideration and approval