One key element found to be crucial in new deployment situa- tion is the ability to have a bank of local resources that could be tapped. Reaction time has been the key element in avoiding shortage, which would impact the ships. Acquiring this local base is done through getting to know them personally and getting on the ground early in the season and actually getting face to face anddid not have enough experience and training on the equipment. This is another example of the shortage of qualified employees at all levels in supply chain in this current South Florida labour market. Meanwhile, onboard the ships, the emphasis has been placed on training and educating employees in understanding supply chain principles where constant training and education have really hel- ped to establish a higher percentage of accuracy.