Work experience
1998 - Present / Jackson Shoes Inc. / Spokane, WA Manager
Responsibilities
• Manage staff of 10
• Provide helpful service to customers concerning shoe choices
• Design and implement computer based tools using Microsoft Access and Excel for staff
• Monthly bookkeeping
• Suggest changes in product offerings on a quarterly basis based on detailed analysis of sales patterns
• Provide in-house training for new employees as needed
1995 - 1998 / Smith Office Supplies / Yakima, WA Assistant Manager
Responsibilities
• Managed warehouse operations
• Programmed Excel spreadsheet implemented to control sales strengths and weaknesses on quarterly basis
• Interviewed new applicants for open positions
• Travelled locally offering on-site visits to regular customers
• Supervised bookkeeping staff