Business Process Excellence Lifecycle
1. Business Process Strategy
- Identify business segmentation
- Identify business environment
- Define process landscape
- Determine business objective
- Identify critical success factors
2. Business Process Design
- Analyze as-is business processes
- Identify improvement potential
- Design to-be business processes
- Check feasibility
- Determine cost-benefits analysis
3. Business Process Implementation
- Adapt design to organization
- Modifying / Develop IT system
- Modify process design
- Implement performance measures เพื่อให้มั่นใจว่า Process สามารถ Moniter ได้อย่างเหมาะสม
-Develop process expertise ทำ training , Professianl in development
4. Business Process Controlling
- Establish KPI Measurement system
- Measure process performance
- Establish process auditing (Business Objective, Policy, Regulation)
5. Change Management
- Analyze the need for change
- Produce change requirements
- Plans and implements change
-Facilitate Stabilization