Are We Targeting the Right Audience? After building a rigorous value framework and messaging platform, it’s important to revisit the marketplace and validate our thinking about the target buyer. Do the problems we solve actually have significant relevance for the market segments and customer sponsors that we are targeting?
Do the capabilities that we provide address specific critical business issues that our target segments are experiencing in a measurable way? This analysis can produce some surprising conclusions. In some cases, this thought process can actually expose new potential market segments because the product-focused “lens” has been replaced by a problem-focused mindset. In Part Four, we discuss key segmentation concepts that are aligned with a problem-oriented lens.