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Harsha Rakshitha: Hello! Welcome to Adobe Customer Service.
Harsha Rakshitha: Hi there,
Harsha Rakshitha: May I know your email address registered with adobe and phone number ?
Harsha Rakshitha: Are we still connected?
undefined: thank
undefined: pairhandmade@gmail.com
Harsha Rakshitha: I understand you need to get offer price on your subscription.
Harsha Rakshitha: I am reviewing your issue. Please give me 2-3 minutes and do not close the chat window or browser in order to ensure our chat session is not interrupted.
undefined: I'd ask to change my regular price to new discount rate.
undefined: Thanks. OK
Harsha Rakshitha: I see you are subscribed for Creative Cloud Photography plan (one-year) dated on 11/09/2015.
undefined: Correct
undefined: Can I get the new discount offerred?
Harsha Rakshitha: May I know whether you need to change this subscription ?
undefined: Yes I want to change to The new ProDesignTools Customer Price.
undefined: from 300B/mth to 240B/mth
undefined: Is that possible?
Harsha Rakshitha: In this case I will help you with canceling the subscription and I request you to place a new order.
Harsha Rakshitha: Would that be okay?
undefined: OK
Harsha Rakshitha: Please give me 2-3 minutes while I cancel your subscription .
Harsha Rakshitha: I have successfully canceled the subscription for this order number 10906462159, you will receive a confirmation email within 2 - 3 business days.
Harsha Rakshitha: Is there anything else I can help you with?
undefined: Then now I can buy the new promotion plan yeah?
Harsha Rakshitha: Yes, you can .
undefined: Do I need to remove the existing Lr and Ps on my PC and reinstall after I buy the new plan?
Harsha Rakshitha: No, I request you to sign out and sign in from your desktop applications after placing order.
undefined: I see. Thank you very much.
undefined: Have a nice day อีโมติคอนsmile
Harsha Rakshitha: You are welcome.
Harsha Rakshitha: Its my pleasure assisting you.
Harsha Rakshitha: You may receive an email that will contain a link to complete an optional survey to provide your feedback on our conversation today.
Harsha Rakshitha: The survey takes less than 2 minutes to complete and I would really appreciate your feedback.
Harsha Rakshitha: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
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