This report presents brief case studies of the experiences shared by the members of this group, and others, structured around key tasks in the e-resource management workflow: Select, Acquire, Describe, Discover, Access and Renew. The first part of this report illustrates the tasks that make up this workflow and gives examples of the typical challenges encountered (see graphic). Each case study then considers what an ideal future might look like, and reflects on some of the developments that might be required to bridge the gap. For example, while next-generation library systems like OCLC’s WorldShare Management Services (WMS) resolve many problems, not every library is in a position to make an immediate large-scale transition. With many seeking to move forward step by step, OCLC’s approach is to make the WorldShare applications for e-resource management individually available, so that libraries can progress at a pace their systems and budgets allow. Moreover, it is the goal of each WorldShare application to leverage the traditional and familiar management of physical materials by better integrating the management of electronic collections in the same interface and with the same management tools.