1. This web site is live gaming; under no circumstances our management decision is final and official.
2. During shuffle time, if there is a card falls off the table or out of camera supervision, then the immediate supervisor will get a new shoe of card to replace, and re-shuffle.
3. During cards dealt, if the dealer accidentally draws out 2 or 3 faced-down cards, then the immediate supervisor will put them in sequence position.
4. In case of over drawn card, the card (over drawn) will be placing under the shoe box and will be using as burn card for next game and the current game continue as normal.
5. In case of dealer forget to burn card and two or more cards are faced up (can see the face of the card), the game will be canceled and change to new boot.
6. During the game, if there is a faced-up card found in the shoe box, then that card and all the bets are considered as valid and continue the game as normal. But if the game has offered for insurance, then the insurance consider void.
7. During the game, If dealer forget offer insurance and dealer scanned the next card and exposed the card, we will void the insurance and the game will be continue as normal.
8. During the game, If dealer forget scan the card and caused the scanned card result in wrong position, we will re arrange the initial card in player and banker, and void insurance. The game will be continued as normal.
Princess Crown Casino Online will try all the best to avoid any mistakes during the game, and appreciate your patience cooperation.