6.4 Data Collection methods
Primary data were collected by using a questionnaire, while secondary data were obtained from previous researches and literature. The questionnaires were distributed directly to the participants selected as a study sample. The distribution and collection process took about four weeks period. The questionnaire consisted of two major parts, the first part was designed to collect demographic data (gender, age, education level), and the second part contains 26 items distributed along five sections to measure the study variables. The questionnaire was prepared in English, and
then translated into Arabic language by using the back translation method; it is composed of 26 items measuring the independent variables and dependent variable of the study. The respondents indicated the frequency of encountering the situation described by each item using a five-point likert scale which ranges from strongly disagree (1) to strongly agree (5)