ASP Application service provider
BSC Balanced score card
CBM Condition-based maintenance
CEO Chief executive officer
CMMS Computerised maintenance management system
ES Enterprise system
FMECA Failure modes, effect and critical analysis
JIT Just-in-time
OEE Overall equipment effectiveness
RCM Reliability-centred maintenance
SMPM Strategic maintenance performance management
SMT Self-management team
STS Socio-technical systems
TPM Total productive maintenance
TPQM Total planned quality maintenance