Dear N’Bank krub,
As per the meeting I would like to summarize as below
1. Please include Suspend into No. of file krub.
2. Please include BIL approver and analyst in the same report with separate sheet also will be fine.
3. Please separate all key item by product for each approver as
a. No. of file
b. TAT
c. QA Severity 1
d. QA Severity 2
e. Delinquency @4 MOB
4. Effective from July period onward
Should you have any concern please feel free to say so ka.
Kind regards,