Air cargo process ends with the consignee.
A consignee is the person or company that is physically and administratively responsible for accepting the goods at final delivery ; nothing more and nothing less
Although in a lot of cases the consignee is also the customer of the forwarder, just as with the shipper, this is not necessarily so. Also here, the customer can just as well be the shipper, or a third party that has ordered the goods stored at the shipper’s location to be shipped from A to B. For this same reason, the consignee also does not need to be the owner of the goods. This all depends on the delivery terms that are agreed between the parties involved, e.g. a buyer, owner of the goods, a seller, a maintenance company, a distributor, a transport company, a forwarder, etc.