Responsible for monitoring and maintaining quality and compliance targets.
Monitoring and auditing of products to ensure high standards of quality.
Ensuring products comply with legislation and quality assurance codes.
Ensuring that all QA Tests are carried out on time and in full.
Delivering presentations to an audience of Manager Level within the business.
Provide weekly and monthly reports to senior managers on performance.
Identify training needs and recommendations to improve customer experience.
Keeping quality documentation up to date.