I am a receptionist I am responsible for an answering visitors' enquiries about a company and its services, directing visitors to their destinations, sorting and handing out mail, sometimes answering incoming calls on multi-line telephones or, a switchboard, setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing. Some receptionists may also perform bookkeeping or cashiering duties. Some, but not all, offices may expect the receptionist to serve coffee or tea to guests, and to keep the lobby area tidy.[