1. Briefly define and explain the relationship between environmental change, complexity, uncertainty, and resource scarcity.
2. Compare and contrast the general environment with the specific environment faced by a company.
3. Identify and provide examples of the two important ways in which sociocultural changes and trends influence organizations.
4. Define advocacy groups. List the three approaches to influencing businesses that they are likely to use. Specify which one of these three is most likely to have an impact on company sales and profits.
5. Describe environmental change and its relationship to punctuated equilibrium theory.
6. Characterize the level of difficulty of changing organizational culture. Identify three approaches that can be used to accomplish that goal.
7. List and describe the four characteristics of successful organizational cultures and explain what is meant by success in this context.