Dear Khun Kampol , General Manager
Greeting from Anex Tour ( Anatolian Express Co.,Ltd )
Regarding to economic and politic problems in Russian Market, although we are selling under our costs since October 2014, unfortunately we cannot fulfill the empty seats.
Therefore we will start cancelling the flights which we have problem to fulfill in near future.
We would like to ask your kindly assistance to confirm the following points;
- Deposits can be used from all our bookings until finish our balances without any deadline
- In case of any flight cancellation, please do not charge any penalty for these bookings. All the money should be refunded to tourists in case of any cancellation.
We hope that situation in Russia and Ukraine will be better soon and we will put back our flights working to Thailand more again.
Looking forward for your kindly reply or if you have any advice let us know.
Best Regards,
Anextour Management
Dear Khun Kampol , General Manager
Greeting from Anex Tour ( Anatolian Express Co.,Ltd )
Regarding to economic and politic problems in Russian Market, although we are selling under our costs since October 2014, unfortunately we cannot fulfill the empty seats.
Therefore we will start cancelling the flights which we have problem to fulfill in near future.
We would like to ask your kindly assistance to confirm the following points;
- Deposits can be used from all our bookings until finish our balances without any deadline
- In case of any flight cancellation, please do not charge any penalty for these bookings. All the money should be refunded to tourists in case of any cancellation.
We hope that situation in Russia and Ukraine will be better soon and we will put back our flights working to Thailand more again.
Looking forward for your kindly reply or if you have any advice let us know.
Best Regards,
Anextour Management
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