Good day to you!
Regarding to captioned issue, basically it is prohibited to arrange the hand carry shipment in ROHM Group except Dept. head approved case. However, recently number of its shipment is getting increase because the reason that the customer request, quality problem or production delay etc… In some case, Sales or Production people ask us how to arrange the custom clearance for both import and export in the overseas airports. However, we do not have manual or flow chart to arrange it in case of overseas airport. We only have its manual for the airport in Japan such as KIX, NRT, NGO or FUK.
Therefore, we would like to ask you whether you have any flow chart or manual for the arrangement of hand carry shipment in your nearest airport or not. If you have it, please kindly send it to us. If not, please kindly make the simple manual including the following information and send it to us. (Just for your information, we send you the hand carry manual for export from KIX. Only Japanese sorry!)
1. Contact Detail of Hand Carry agent who can help to make custom clearance.
2. (For Export shipment) Where the traveler has to go in the airports to make export custom clearance?
3. (For Import shipment) Where the traveler has to go in the airports to make import custom clearance after going through passport check?
4. (For Export/Import shipment) What documents the traveler need to provide for import/export custom clearance?
5. Simple step how to make Hand Carry custom clearance
6. Other points need to pay attention
If you have any queries, please kindly let me know.