A wide body of literature from various academic disciplines has attempted to explore and address issues of knowledge acquisition and learning processes within organizations. Some common historical perspectives may treat knowledge as a specific static construct that must be uniquely constructed. More recent research advocates examining KM from an organizational capabilities perspective. This suggests that knowledge infrastructure should consist of technology as well as a supportive organizational structure and culture to effectively facilitate acquiring, processing, applying and protecting knowledge. Along these lines, we suggest that one possible solution approach to better understand how IT may enhance or enable organization capabilities may be to adopt the perspective utilized in the KBV. This perspective views knowledge as more of a complex creation evolving from data and information. KBV perspectives of KM focus on issues of how knowledge is acquired, where knowledge is stored, how learning takes place and how knowledge is transferred. Despite extensive work on knowledge and organizational capability topics, few studies have specifically or effectively addressed knowledge acquisition and transfer processes within an organization in terms of their effects on organizational performance metrics.
A wide body of literature from various academic disciplines has attempted to explore and address issues of knowledge acquisition and learning processes within organizations. Some common historical perspectives may treat knowledge as a specific static construct that must be uniquely constructed. More recent research advocates examining KM from an organizational capabilities perspective. This suggests that knowledge infrastructure should consist of technology as well as a supportive organizational structure and culture to effectively facilitate acquiring, processing, applying and protecting knowledge. Along these lines, we suggest that one possible solution approach to better understand how IT may enhance or enable organization capabilities may be to adopt the perspective utilized in the KBV. This perspective views knowledge as more of a complex creation evolving from data and information. KBV perspectives of KM focus on issues of how knowledge is acquired, where knowledge is stored, how learning takes place and how knowledge is transferred. Despite extensive work on knowledge and organizational capability topics, few studies have specifically or effectively addressed knowledge acquisition and transfer processes within an organization in terms of their effects on organizational performance metrics.
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