5.3. Consequences of Excessive Process
While simply adding process is likely not the right answer in response to any particular failure, indulging people’s addiction to process may seem harmless as long as the additional process is innocuous. However, if additional layers of unnec essary process do indeed have malicious consequences, their addition simply to satisfy human desires or remove leadership from the hot seat of public opinion may be severely detrimental. As the panel continued discussion of the role of process as a response to failure, two consequences of excessive process were identified.