The social matrix 3
2. The Internet of All Things 7
3. Big data, advanced analytics 11
4. Realizing anything as a service 16
5. Automation of knowledge work 19
6. Integrated digital/physical experiences 23
7. Me + free + ease 27
8. The e-volution of commerce 31
9. The next three billion digital citizens 34
10. Transformation of government, health care, and education