Thank you for being patient while I have been looking into your missing package. Royal Mail have tracked your package arriving in your country, however they still need more time to find out what happened to your package after that stage.
Because I know you are excited about receiving your item, I would like to arrange a replacement order to be sent out to you. Unfortunately after checking our stock, it appears we no longer have Psyched Out Jacket Small in stock and it will not be re-stocked.
Please let me know if there is another item to the same value that I can send to you. Alternatively, I can send you an online voucher code for you to use on your next order or I can arrange a refund for you.
The first package we despatched will either be delivered to you or will be sent back to our warehouse. If it is delivered to you, please contact us so we can arrange to get the package back to our warehouse.
Please let me know if I can help you with anything else.