Conceptual Framework
In this study, the specified LSP firm provides an in-land trucking service for the major automotive manufacturers. The type of fleet is 6-wheel truck with side-opened van. One of its automotive manufacturing customers is chosen as a sample
case study in this paper. An initial step that the first activity starts is a receipt of trucking order via the particular customer web based application. Once the LSP acknowledges the trucking order, the other sequential activities will be undertaken in compliance with the standard procedures shown on the following Inland Trucking Cross-functional Diagram in order
to create the transportation services. The last activity, which will cease to end up a complete transportation service, is the receivable and the payable accounting entries.