Is Mrs. Jones?
"Good evening. This is Kathy at communicom. Who am i speaking to? In fact Kathy's real name may be Kavirtha, and she probably customer service attendant in Bangalore, a large city in the southern part of India.
Bangalore has b come India center for IT, and nowadays it is one for the world’s principal call centers, multinational corporations frequently hire companies in India to handle services to their customers over the phone: everything from technical support on computer help lines, to credit card transaction, banking and telemarketing. Customers all over the world frequently talk to phone assistants in Bangalore.
Call centers are booming business in this part of India., and they generates a great many job The possibility of earning $700 a month. attracts hundreds of candidates. They are mostly young people, competitive and highly qualified, some with MBAs and other master’s degrees.
However in order to qualify for a position with one of these service companies, many of these young people first need to perfect their English. In India, people have long been Anglophones because of the country ‘past s a British colony.
So before new call center employees learn about products they are going to sell, they usually begin with language training .they learn to slow down their speech because the English spoken in India is often very fast. And they concentrate in accents and sounds. Foe example, India say “It’s not awailable” Instead of “available” or “I’m doing do the mall” instead of “to the mall”. Also employees have to adopt an Anglo name in their new job.
Call centers are helping to change the traditional caste system and the position of women in India . They employ both males and females from different segment of society.
Call centers are begin set up all over the world. Your request may be redirected to Mexico or the Philippines, depending on the time of day you make your call. However, one thing you can b sure of: the attendant will be speaking English.
Is Mrs. Jones? "Good evening. This is Kathy at communicom. Who am i speaking to? In fact Kathy's real name may be Kavirtha, and she probably customer service attendant in Bangalore, a large city in the southern part of India. Bangalore has b come India center for IT, and nowadays it is one for the world’s principal call centers, multinational corporations frequently hire companies in India to handle services to their customers over the phone: everything from technical support on computer help lines, to credit card transaction, banking and telemarketing. Customers all over the world frequently talk to phone assistants in Bangalore. Call centers are booming business in this part of India., and they generates a great many job The possibility of earning $700 a month. attracts hundreds of candidates. They are mostly young people, competitive and highly qualified, some with MBAs and other master’s degrees. However in order to qualify for a position with one of these service companies, many of these young people first need to perfect their English. In India, people have long been Anglophones because of the country ‘past s a British colony. So before new call center employees learn about products they are going to sell, they usually begin with language training .they learn to slow down their speech because the English spoken in India is often very fast. And they concentrate in accents and sounds. Foe example, India say “It’s not awailable” Instead of “available” or “I’m doing do the mall” instead of “to the mall”. Also employees have to adopt an Anglo name in their new job. Call centers are helping to change the traditional caste system and the position of women in India . They employ both males and females from different segment of society. Call centers are begin set up all over the world. Your request may be redirected to Mexico or the Philippines, depending on the time of day you make your call. However, one thing you can b sure of: the attendant will be speaking English.
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