Please see the attached..
This is not difficult to understand. We devanning and not found AB in the container -960 pcs but there is AC over instead. We also unpack the AC box to check physical and result is AC. The invoice at pallet is correct no. but inside is difference things. What analysis you require more for this case? Please allow us to scrap 960 pcs AC over shipped as non inventory and accept this claim by credit note for Txn65. Also 8D report is require for this matter.