Recommendation 1: Encourage/promote the development of an EU-wide framework for logistics performance assessment (national and company/3PL level)
The existence and use of a multitude of national logistics performance approaches in Europe has been highlighted in the review presented in last sections. These logistics performance systems obviously reflect national priorities. However, the implementation of EU-wide policies for logistics activities (e.g., Freight Transport Logistics Action Plan) requires monitoring their impact across Europe and within individual EU member states. Moreover, the implementation of such policies affects the organisation, operation and performance of the entire logistics system. It is therefore recommended to encourage the development of an EU-wide framework for national logistics performance assessment that should enable comparison of national logistics performance across the EU and between EU member states and at the same time consider specific national logistics policy priorities.
In addition, the review of performance assessment approaches at company/3PL level has highlighted that there is no specialised performance assessment framework for 3PL service providers. Performance assessment of 3PL service providers is important in the context of outsourcing of logistics activities, as it enables customers to determine service levels in contracts with 3PLs and monitor the performance of 3PLs throughout the contract duration. It is therefore encouraged to develop an EU-wide framework for 3PL performance assessment that should enable customers of 3PLs to set and monitor 3PL service level goals.
The development of an integrated EU-wide logistics performance assessment framework would require an EU-wide harmonisation of objective performance indicators in terms of i) definition, ii) metrics, iii) data collection protocols, iv) reporting. Harmonisation should also be pursued in terms of data requirements (e.g., sample size, sample composition, etc.) for each performance indicator. Logistics costs, as a multi-component performance measure, should especially be harmonised in terms of the categories of costs it comprises.
It is therefore recommended that the European Union undertakes the task of harmonising logistics performance indicators in close consultation with major stakeholders in the European logistics sector. The aim should be to reach for, as broad as possible, a consensus on the i) definition, ii) metrics, iii) data requirements, iv) data collection protocols, v) reporting of the harmonised indicators. It is reasonable that the task of harmonisation should be the responsibility of the European observatory on logistics performance measurement (see Recommendation 2) as a prior action to the development of the EU-wide logistics performance measurement scheme.
More specifically, actions that could be undertaken in this direction include:
Develop a European observatory on logistics performance assessment that will comprise national logistics stakeholders (e.g., national logistics associations, statistical authorities) from each Member State. This network will develop the EU-wide logistics performance assessment scheme; the stakeholders will be responsible for the collection of logistics performance data at national (member state) level. An example of such a network is the Logistics Performance International Observatory (Rantasila and Ojala, 2012);
แนะนำที่ 1: สนับสนุน/ส่งเสริมการพัฒนาของกรอบงานใน EU ทั้งการประเมินประสิทธิภาพโลจิสติกส์ (ระดับแห่งชาติและ บริษัท/3PL)ดำรงอยู่และใช้หลากหลายวิธีประสิทธิภาพโลจิสติกส์แห่งชาติในยุโรปได้ถูกเน้นในการนำเสนอในส่วนสุดท้าย ระบบเหล่านี้ประสิทธิภาพโลจิสติกส์อย่างชัดเจนสะท้อนถึงระดับความสำคัญของชาติ อย่างไรก็ตาม ดำเนินนโยบายทั้ง EU สำหรับโลจิสติกส์กิจกรรม (เช่น ขนส่งสินค้าขนส่งโลจิสติกส์แผนปฏิบัติงานต้องตรวจสอบผลทาง ฝั่งยุโรป และภาย ในแต่ละรัฐสมาชิกของ EU นอกจากนี้ ดำเนินนโยบายดังกล่าวส่งผลกระทบต่อองค์กร การดำเนินงาน และประสิทธิภาพของระบบโลจิสติกส์ทั้งหมด ดังนั้นงานส่งเสริมการพัฒนาของกรอบงาน EU ทั้งการประเมินประสิทธิภาพโลจิสติกส์แห่งชาติที่ควรเปิดใช้งานการเปรียบเทียบประสิทธิภาพการทำงานของโลจิสติกส์แห่งชาติระหว่าง EU และ ระหว่างรัฐสมาชิกของ EU และ ในเวลาเดียวกันพิจารณาโลจิสติกส์แห่งชาติกำหนดนโยบายสำคัญIn addition, the review of performance assessment approaches at company/3PL level has highlighted that there is no specialised performance assessment framework for 3PL service providers. Performance assessment of 3PL service providers is important in the context of outsourcing of logistics activities, as it enables customers to determine service levels in contracts with 3PLs and monitor the performance of 3PLs throughout the contract duration. It is therefore encouraged to develop an EU-wide framework for 3PL performance assessment that should enable customers of 3PLs to set and monitor 3PL service level goals.The development of an integrated EU-wide logistics performance assessment framework would require an EU-wide harmonisation of objective performance indicators in terms of i) definition, ii) metrics, iii) data collection protocols, iv) reporting. Harmonisation should also be pursued in terms of data requirements (e.g., sample size, sample composition, etc.) for each performance indicator. Logistics costs, as a multi-component performance measure, should especially be harmonised in terms of the categories of costs it comprises.It is therefore recommended that the European Union undertakes the task of harmonising logistics performance indicators in close consultation with major stakeholders in the European logistics sector. The aim should be to reach for, as broad as possible, a consensus on the i) definition, ii) metrics, iii) data requirements, iv) data collection protocols, v) reporting of the harmonised indicators. It is reasonable that the task of harmonisation should be the responsibility of the European observatory on logistics performance measurement (see Recommendation 2) as a prior action to the development of the EU-wide logistics performance measurement scheme.More specifically, actions that could be undertaken in this direction include: Develop a European observatory on logistics performance assessment that will comprise national logistics stakeholders (e.g., national logistics associations, statistical authorities) from each Member State. This network will develop the EU-wide logistics performance assessment scheme; the stakeholders will be responsible for the collection of logistics performance data at national (member state) level. An example of such a network is the Logistics Performance International Observatory (Rantasila and Ojala, 2012);
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