Responsibilities
•Monitors project progress by tracking activities; resolving problems; publishing progress reports; recommending actions to ensure timely completion.
•Collects system requirements; construct workflow charts and diagram; communicate product features and change requests.
•Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
•Collates data and feedback from variety of internal & sources and work directly with Product Managers to identify areas for product improvement.
•Tracks impact of new Products and ensure they meet Product Goals & KPIs.
•Prepares product user guides, tutorials and FAQs for internal and external use and manages internal Product Knowledge Database.
•Improves systems by studying current practices; designing modifications; implementing change.
•Acts as a liaison between different functions in the analysis, design, configuration, testing and maintenance of the systems to ensure optimal operational performance.
Relevant Experience
•Experience working in a deadline driven, goal-oriented, fast-paced, rapidly changing environment.
•Ability to prioritize projects, communicate progress, and deliver on time.
•Project management or product management experience is a plus.
Requirements
•At least a Bachelor's degree in Engineering or IT-related field
•Outstanding verbal and written communication skills in both Thai and English
•Strong analytical skills and creative problem solving skills
•Able to multi-task, adapt and work under high pressure and tight timelines
•Passion for start-up culture