1. We will focus on Pharma only for now.
2. Understand our competitor's service business strategy and their compliance service offering. - Caleb by 22 Aug
3. Gather service pricing of Shimadzu and Waters. - Caleb by 5 Sept
4. Look into Ace if it can be delivered in modules. - Satish by 22 Aug
5. Gather customer's feedback on our services specifically what they need to help meet compliance. - Caleb by 19 Sept