According to David Richey, president of Richey
International, a firm Four Seasons and other hotel
chains hired to audit service quality, "Four Seasons
has done an exceptional job of adapting to
local markets. From a design perspective, they are
much more clever than other companies. When you
sif in the Four Seasons in Bali, you feel that you are
in Bali. It does not scream Four Seasons at you