14. Cost, i.e., purchase price or cost of obtaining goods.
17.Timing, i.e., delivery delay from order or request
to receipt of goods.
15.Service
16. Treatment of a given, requested or acceptable specification
19. Timing, i.e.,
1. Duration or time required for treatment.
2. Wait or delay from requesting treatment to
its commencement.
18. Cost, i.e., cost of movements.