Dear Guest,
We have created a credit account for you as requested. This credit account will expire on 13 October 2015. You may use this credit in your future bookings with us. Just follow these steps to use the credited amount:
Login to your member account via our website, www.airasia.com
Proceed with a new reservation by clicking on ‘Make a booking’.
At the payment page, click on the ‘Credit Account’ option.
Use the credited amount to pay for your booking. Any excess amount can be paid using your credit card.
Please note that your actual travel dates can be after the expiry date of the credit account. Bookings can be made for your personal use or nominated person on our flights. Kindly visit AskAirAsia.com for more info.
Thank you for choosing AirAsia as your travel partner.
Yours sincerely,