• greeting passengers as they board and exit the plane
• showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
• serving meals and refreshments
• checking the condition and provision of emergency equipment and information for passengers
• demonstrating emergency equipment and safety procedures
• administering first aid
• dealing with emergencies
• supplying passengers with newspapers, magazines and in-flight entertainment
• selling duty-free commercial goods and pursuing sales targets
• producing written flight reports after completing a journey.