KPI website has shifted and pls note on the changes as HQ is using RMA111 log in rate to track the usage.
As we require all CSM/CSE to login to RMA3, so all the KPI website has shifted there.
The objective is to ensure, CSM/CSE will frequently utilize this tools to manage ASP, and we will put the login lock to track how many times
CSM/CSE login RMA3 to use this tools.
In extra, the format in TAT also changed, now not only >10 days, but we split more until Max 31 days.