Managing Conflict in Meetings
Handling Disagreements on the Spot
"But that's ridiculous, Bob! We can't possibly have the new product ready in time for the Autumn Expo! What do the rest of you think? Is anyone else stupid enough to think we'll be ready?"
"Well, I can see your arguments for appointing Alison. But I just think James would be better, and you're not going to convince me otherwise."
Many of us have experienced tension and conflict in meetings. This can be exciting and energizing, but it can also hurt the team's progress and morale. If you're in charge of a meeting and conflict occurs, what is your role? How do you restore peace? How can you assure that these conflicts don't harm your work?