THE TRUSTCOMMITMENTFLEXIBILITY LINK IN TRANSNATIONAL BUYERSUPPLIER
RELATIONSHIPS: A NETWORK PERSPECTIVE
The purpose of this paper is to analyze the manner in which trust and commitment impact relationship flexibility in a transnational buyer-supplier network context. There is an abundance of research on trust and commitment related to buyer-supplier relationships in the marketing literature; however, their link to relationship flexibility in particular has not attracted much attention within the marketing field to date. Whereas the marketing literature tends to focus on traditional performance outcomes in buyer-supplier relationships (i.e. fi nancial performance,satisfaction, loyalty), the supply chain management literature emphasizes the importance of flexibility as fundamental characteristics of well-performing supply networks. In this paper, a novel network analysis approach is employed for the marketing literature to analyze the link
between trust, commitment and relationship flexibility. The analyzed network is a two-mode, egocentric and valued network, consisting of 11 purchasing managers and 53 suppliers connected to a transnational company in the steel construction industry with headquarters in Slovenia. To analyze the impact of trust and commitment
on buyer-supplier relationship fl exibility, a Multiple Regression Quadratic Assignment Procedure (MRQAP) approach was used. Results show that trust and commitment are not just important determinants of buyer-supplier relationship fl exibility
in a network context, but also how their impact on relationship fl exibility changes depending on the importance of the buyer-supplier relationship. In high importance relationships trust is the overwhelming determinant of relationship fl exibility, while in low importance relationships commitment is a more important determinant of relationship fl exibility.
THE TRUST เป็นมุมมองของเครือข่ายวัตถุประสงค์ของงานวิจัยนี้คือการวิเคราะห์ในลักษณะที่ความไว้วางใจและความยืดหยุ่นความสัมพันธ์ส่งผลกระทบต่อความมุ่งมั่นในบริบทของเครือข่ายข้ามชาติผู้ซื้อผู้ขาย มีความอุดมสมบูรณ์ของการวิจัยในความไว้วางใจและความมุ่งมั่นที่เกี่ยวข้องกับความสัมพันธ์ของผู้ซื้อผู้จัดจำหน่ายในวรรณคดีการตลาดคือ แต่การเชื่อมโยงของพวกเขามีความยืดหยุ่นความสัมพันธ์โดยเฉพาะอย่างยิ่งยังไม่ได้ดึงดูดความสนใจมากในสนามการตลาดวันที่ ในขณะที่วรรณกรรมการตลาดมีแนวโน้มที่จะมุ่งเน้นไปที่ผลการดำเนินงานแบบดั้งเดิมในความสัมพันธ์ของผู้ซื้อผู้จัดจำหน่าย ในบทความนี้เป็นวิธีการวิเคราะห์เครือข่ายเป็นลูกจ้างนวนิยายวรรณกรรมการตลาดในการวิเคราะห์การเชื่อมโยงระหว่างความไว้วางใจความมุ่งมั่นและความยืดหยุ่นในความสัมพันธ์ เครือข่ายการวิเคราะห์เป็นสองโหมดเครือข่ายเห็นแก่ตัวและมีมูลค่าประกอบด้วย THE TRUSTCOMMITMENTFLEXIBILITY LINK IN TRANSNATIONAL BUYERSUPPLIER
RELATIONSHIPS: A NETWORK PERSPECTIVE
The purpose of this paper is to analyze the manner in which trust and commitment impact relationship flexibility in a transnational buyer-supplier network context. There is an abundance of research on trust and commitment related to buyer-supplier relationships in the marketing literature; however, their link to relationship flexibility in particular has not attracted much attention within the marketing field to date. Whereas the marketing literature tends to focus on traditional performance outcomes in buyer-supplier relationships (i.e. fi nancial performance,satisfaction, loyalty), the supply chain management literature emphasizes the importance of flexibility as fundamental characteristics of well-performing supply networks. In this paper, a novel network analysis approach is employed for the marketing literature to analyze the link
between trust, commitment and relationship flexibility. The analyzed network is a two-mode, egocentric and valued network, consisting of 11 purchasing managers and 53 suppliers connected to a transnational company in the steel construction industry with headquarters in Slovenia. To analyze the impact of trust and commitment
on buyer-supplier relationship fl exibility, a Multiple Regression Quadratic Assignment Procedure (MRQAP) approach was used. Results show that trust and commitment are not just important determinants of buyer-supplier relationship fl exibility
in a network context, but also how their impact on relationship fl exibility changes depending on the importance of the buyer-supplier relationship. In high importance relationships trust is the overwhelming determinant of relationship fl exibility, while in low importance relationships commitment is a more important determinant of relationship fl exibility.
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