ANALYSIS AND DISCUSSIONS
Findings of Table 1 indicate that most of respondents integrate TSC business processes with their customers (Level 2) while merely 14% (17/120) had fully integrated their TSC business processes with all key chain members (Level 4). This is in line with findings of Fawcett and Magnan (2002) discovered that only 11% of surveyed companies have comprehensively integrated their SC practices.