- Responsible for answering the phone,greeting callers,establishing reason for calling,
and resolving issue by contacting appropriate person that can help the customer.
- Updates the staff information directory for accuracy Assists callers
in identifying needs and then routing calls appropriately.
- Greet customers warmly and helpful customer as well , Making sure every customer who comes through
the door leaves happy and friendly personality.
-Give customer assistance by answering their inquiries other concerns and Transfer calls from to designated area or department.