Dear Joey,
Actually we tested by known value specimen. And also we found that if you add up 20% all value will be correct.
So we understood that it may occur from software you set for reader. Can you please double check your software for reader you have sent to i+Med. Can you please adjust for your software to read, is it possible ?
For verification process is requirement for the project.
Hope we could solve this issue ASAP, the project be ready to start. Just only this pending issue to solve then we can move forward for the project ASAP.
P.S. Can you please combine 30 box C131-2041 Mission Optical 3-1 Lipid Panel Test Devices with
10 set C121-2011 Mission control solution 2 normal level + 2 high level. Please confirm when you ready to ship.
(30 box C131-2041 we will use for verification and also need to support for clearance so please combine together with control.)
Best regards,
Som