In pairs, review the service of a company.
Possible Ideas:
A meal in a nice restaurant. (Not fast food)
A massage
A spa
Staying in a hotel
Opening a bank account
Etc…
You will give a 5-minute PowerPoint presentation of your experience.
Students present in class on week 6 and 7.
Remember to test the service by asking questions to the staff.
You should also take photos or a short video.
Download the ‘Customer Service Review Form’ to help you.