In 2011, Transnet identified four key risk areas that negatively
influence its volumes: operational efficiencies, financial
performance, safety and human capital (Transnet 2011:128):
• The first area, productivity efficiency risk, relates to the
ageing rolling stock and infrastructure, which has
resulted in Transnet not being able to move its planned
volumes. This has reduced its operating efficiencies and
increased its revenue loss.
• The second area, human capital risk (competency), implies
that they have a shortage of skills in their workforce,
which has led to poor organisational performance.
• The third area, industrial relations risk, refers specifically to
the strike actions experienced in 2010, which hampered
its ability to deliver.