An increase in an employee’s workload and/or responsibilities can trigger job stress.
Although computerization has benefited organizations by increasing productivity, it also has
created an ever-expanding workload for some employees. Some workers feel overwhelmed and
have become increasingly anxious about their job performance. These feelings of stress and
anxiety can actually diminish rather than improve workers’ productivity while jeopardizing
their physical and mental health. Management can help alleviate these problems by providing
training, redistributing the workload among workers, and hiring more workers.