Item 1. (Standard Management)
Final goal Make the process manual of request FTA form process to be a working operation standard of company.
Process Achievement :
1.To complete the process manual of requesting FTA form process within February 2017 (Achieve 80%) *** it should be 70%
2.To get approval to use the manual from Manager (Achieve +10%)
I recommend to change to:
To complete the making process manual of FTA Form request and getting approval from manager within February 2017 (Achieve 80%)
3.To make the presentation to Sale and Support sale about this manual within March 2017 (Achieve +10%) *** it should be +20%