of many work processes. Figure 7.5-11 gives examples of the percentage of cycle time and cost reductions achieved from
2004 to 2008 for several key work processes. Curriculum design results reflect process efficiencies following a LADDIE
project. Registration and enrollment results indicate the success of expanding and improving online services and processing in these areas. Student placement improvements reflect enhanced online and in-person coordination with practicum partners, and financial aid results reflect an improvement project initiated by NCON and carried out in collaboration with CTU.