Advertising leads to many people being overwhelmed by the endless need to decide between competing demands on their attention – this is known as the tyranny of choice or choice overload. Recent research suggests that people are on average less happy than they were 30 years ago - despite being better off and having much more choice of things to spend their money on. The claims of adverts crowd in on people, raising expectations about a product and leading to inevitable disappointment after it is bought. Shoppers feel that a poor purchase is their fault for not choosing more wisely, and regret not choosing something else instead. Some people are so overwhelmed that they cannot choose at all.
Advertising has a positive role to play in modern society, helping us choose between competing goods. Many adverts are drawing our attention to products with new features, for example more powerful computers, telephones which are also cameras and music players, or foods with added vitamins. Other adverts try to compete on price, helping us seek out the cheapest or best value products. In most cases advertising does not make us go shopping – we would be planning to buy food, clothes, gifts and entertainment anyway. What advertising does is to help us make better decisions about how to spend our money, by giving us more information about the choices available