A good HR manger is an attentive listener and effective communicator. An essential part of his duties includes addressing employees' grievances. He organizes meetings with employees to acquire feedback on matters affecting their workplace duties and relationships. He listens to employees without unnecessary interruptions, asks appropriate questions and addresses them in such a manner as to assuage any workplace difficulties. A personnel manger usually acts as the business’s spokesperson in training programs, trade union meetings and government-appointed committees. Good public speaking skills are important in communicating the company's objectives and reaching suitable agreements.