1. Perception is a three-stage process that translates raw stimuli into meaning.
2. The design of a product is now a key driver of its success or failure.
3. Products and commercial messages often appeal to our senses, but because of the profusion of these messages most of them won’t influence us.
4. The concept of a sensory threshold is important for marketing communication.
5. Subliminal advertising is a controversial-but largely ineffective-way to talk to consumers.
6. We interpret the stimuli to which we do pay attention according to learned patterns and expectations.
7. The field of semiotics helps us to understand how marketers use symbols to create meaning.