Dear Kung,
Please look at the form below. It is the result of your claim CKD-AUG16.
You claimed totally 8 tires (from 16-KD050 to 16-KD057).
According to our QA staff, within the searched 6 tires, 4 of them have tread separations; one of them has bead wire deformation. They are KENDA’s responsibilities.
However, the problem of 16-KD050 is v-trauma on side-wall. It is customer’s responsibility.
Therefore, the total compensation is USD 137.54. Please confirm back to us.
If you have any question, please contact us. Thank you!!