Thanks for your message, and sorry to read you have had a bad experience with GAV. Please let me contact him in order to see what has happend, and come back to you as soon as possible.
It would be nice to know what kind of informations you have about our products, and what you need (product briefs, price list, etc...). Som info about your current setup would also be useful, particulary the room size, the speaker reference, your needs for USB or ethernet streaming, etc...