JAL establishes JAL Cargo Sales Co., Ltd, accompanied by the spinning off of the sales section of cargo department to be a separate company.
1.31
A near miss accident occures with JL907 from Tokyo(Haneda) to Okinawa and JL958 from Pusan to Tokyo(Narita). 5 passengers are seriously injured and 37 passengers are slightly injured.
3.28
JAL Trading Co., Ltd. changes its company name to JALUX Co., Ltd.
4.2
JAL Sales Network, passenger sales subsidiary company, and JAL Cargo Sales, cargo sales subsidiary company, commence nationwide business.
9.11
Simultaneous multiple terrorism affair occurres in U.S., giving a heavy blow to international flight operation especially to U.S. routes.
10.1
Japan Airlines celebrates the 50th anniversary.
10.1
Introduced "JAL Bargain Fair," a new area-specific discount fare for advance purchase.
10.1
Introduced "JAL Business Saver," official discount fares for executive class passengers on international flights.
10.1
Aircrafts on international routes are equipped with automated external defibrillators (AED) and electrocardiogram monitors to bolster cabin emergency systems.
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11.12
Formal research into the establishment of a joint-stock corporation between Japan Airlines Co. Ltd. and Japan Air Systems Co. Ltd. is announced.
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12.14
The new Skysleeper 'Solo' based on human engineering theory and designed to make long flights pass more comfortably, is introduced on First Class on Tokyo=New York route. This new seat has been awarded Japan's top design prize, the 2002 Good Design Award sponsored by the Japan Industrial Design Council (JIDC.)