It was very good timing," he adds. "Instead of finding busywork for them to do or giving them time off, we are taking the opportunity to prepare for the future." "Once developed, the training materials were translated into the computer-based trainning System, otherwise known as The Big Giant Head. It was made entirely in-house and serves as a Web-based company encyclopedia. It consists of linked PowerPoint presentations developed by each of the reps, Mindeman says. "It's interactive, like a Web site, and we didn't have to buy software or train people to author content." " The company already owned copies of PowerPoint, and most of the reps knew how to use it. Mindeman offered a two-day workshop for those who didn't.